Who We Are

Quality Care Finder was created to give families something most referral agencies can’t: a real, trusted advocate.

After more than 25 years managing senior living communities throughout the Southeast, I made the decision to step away from corporate operations. I founded this company to help families with no pressure, no sales quotas, and no bias just guidance, compassion, and truth.

I’m Mark Ackerman. This isn’t just a job to me. It’s a mission I live every day.

Why We Exist

Most families are overwhelmed when it’s time to find care for a loved one. The process is confusing, emotional, and urgent.

I’ve seen it from every angle. I’ve worked with thousands of residents, their families, and staff. I know how important the right fit is not just medically, but emotionally, socially, and financially.

That’s why I started Quality Care Finder: to offer clear, personal guidance to help you make one of the most important decisions of your life, with confidence.

What Makes Us Different

We lead with compassion, not commission.

You’ll never be just another referral. You’ll be treated like family.

We’re based in Charlotte County and know every partner community firsthand.

We’ve walked their halls, met their staff, and we monitor them regularly to make sure they meet the highest standards

We offer our help at no cost to you.

You won’t pay a dime. And you’ll never be pressured into a decision that doesn’t feel right.

We bring deep industry knowledge.

Having led teams inside senior living communities, I understand how they operate, what questions to ask, and what makes each one unique.

We walk the entire journey with you.

From your first phone call to move-in day, and even afterward, we’re right by your side.

The Communities We Recommend

We only partner with communities that meet strict criteria:

  • Proper licensing and clean state records

  • High staff-to-resident ratios

  • Experience with memory care, when needed

  • Strong family reviews and local reputation

  • Ongoing compliance and in-person evaluations

We don’t just recommend them once we stay involved and hold them accountable.

Who We Serve

We help:

  • Families in crisis who need fast answers and safe solutions

  • Adult children who live far away and need local insight

  • Spouses searching for specialized memory care for their partner

  • Seniors planning for the future and looking for options

  • Anyone who feels overwhelmed, unsure, or just wants someone to trust

A Personal Message From Mark

This work is personal for me. I’ve stood beside families through their most difficult decisions. I’ve watched stress give way to peace when the right placement is found.

I’m not here to refer you. I’m here to help you.

Call me anytime. Day or night. I answer personally.

Mark Ackerman

Senior Living Advisor

Start Here for Local Senior Care Help